child & teen safety
What we do to protect people who are underage
Last updated: 20 July 2026
This page describes the product: what Auragem does and does not do when the person using it is underage. It is written in plain language on purpose — if anything here is unclear, that is our defect.
What Auragem is
Auragem is a playful self-knowledge app. You answer a few questions about the way you are and, if you want, take a selfie (optional: you can pick a colour instead).
The reading is written by an AI and is a reflection on the present: not a diagnosis, not health advice, not therapy, and not a prediction.
There is also the Encounter: you can open an invitation for people who know you to answer, blind, how they see you — and the app shows where that meets you and where it does not.
Minimum age: 14
To use Auragem in English we ask for 14 or older. Before you start we ask for your date of birth: your age is worked out on your own device, we keep only the confirmation, and the date never leaves it.
Auragem also carries a Brazilian age rating of 14, granted where the app was born. We say so because it is information about us — it is not a clearance from any authority where you are.
How we protect your image
The selfie is optional and is read entirely on your own device. The only thing that leaves the phone is a numeric summary of colour: the dominant tone. The photograph is discarded right after, never stored, never sent, never used to recognise anyone.
The colour is a visual element — the tone that lights up your screen and your card. It does not drive your reading: what the Council says comes from what you answered, never from your face.
Your answers (and the free text, if you write one) do go to our AI provider so the reading can be written.
What we do NOT do
We do not read emotion, identity, orientation, religion, politics, or features of your face. The colour is only a colour.
We do not name health conditions and we do not diagnose. The app will not tell you that you “have anxiety” or need treatment, and an automatic filter blocks that language in the reading.
We do not build behavioural profiles and we do not show targeted advertising — least of all to people who are underage. We do not sell ad space.
We do not promise to predict your future, read your soul, or “guess” anything from the photo.
Care when someone writes that they are not okay
At a few points the app offers an optional free-text field. If that text carries signs of acute distress, the playful reading is suspended and a support screen takes its place — in the language the person wrote in, and with the national helpline of each country rather than a single one.
Reminders and habits, without pressure
Auragem has no streaks, no infinite feed, no autoplay, and no “theme of the day” announcing a tomorrow to pull you back.
We do not send notifications by default. If we ever offer a reminder it will be optional, at most once a day, and switchable off at any time.
The Encounter and real anonymity
In the Encounter, whoever answers about you chooses to appear by name or to answer anonymously.
If they choose anonymity, we do not keep their name next to the answer — there is a constraint in the database itself that refuses to store an anonymous answer with a name attached.
You only ever see what people told you about yourself; never third-party data that is not yours.
How to tell us
If you see anything that puts a child or teenager at risk, write to us. The report page also lists the official child-protection channels, which can act where an app cannot.
We point you somewhere and nothing more: no deadlines, and no guaranteed reply.
Saw something that worries you? Report a risk · or write to us at contato@auragem.com.br.
See also our Privacy Policy y los Terms.